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From the Mouth of the Mouse

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The folks who know the most about Disney aren't always the Imagineers but rather the 'regular' people who manage the lines, serve the food, clean up the trash. Jeff Heimbuch has interviewed dozens of them. Their fascinating stories present Disney from new perspectives: you'll learn what it's like to work for the Mouse on the front-lines. And, of course, you'll hear from the Imagineers, too. So buckle up! What comes From the Mouth of the Mouse may surprise you...

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FROM: From the Mouth of the Mouse Published Wednesdays

Interview - Deb, PhotoPass Photographer

You're at Disney World, and you've found the perfect shot! Quick, pose! Wait for those idiots to pass by. What? Lens cap? Hey, I'm not in the picture! Let's ask a complete stranger for help. Or why not just walk up to a PhotoPass photographer...

SNAP!

The flash goes off, and a fantastic moment from your vacation is forever captured on film. Well.. digitally, nowadays. This, of course, makes it easier for you to see all your great photos when you return home.

That's the beautiful thing about Disney's PhotoPass: it's convenient, and the PhotoPass photographers are always there to help.

If you've been to a Disney theme park during the past few years, chances are you've seen these shutterbugs snapping pictures all over the park. They're a godsend, especially to folks prone to shoot their shots sideways, with the 'red-eye feature' enabled.

And so today we talk to Deb, a PhotoPass photographer!

How long have you worked for Disney's PhotoPass?

DEB: About 3 years at this point. I love it!

Were you always a photographer?

DEB: I was. Never professionally, though. Always just as a hobby. It was a great little hobby for years. I took it up as a child, and just never really grew out of it.
When I was old enough, I took the photos for the school newspaper, then did a short stint as the local newspaper's photographer. When I wasn't in school, or at my real job, I was always in a makeshift darkroom, developing negatives.

How did you become a PhotoPass photographer?

DEB: Like most people my age, sometimes you look for a nice place to retire. And sometimes, you get a little restless, so you look for something to do part time. In case you haven't noticed, I already had a love of photography. I also had a love of Disney. So, combining those two together would be a good match, no?
I was in the Magic Kingdom one day with my grandkids, and saw the PhotoPass people. Never gave them much thought before.
But then it clicked in my head, and a little voice said to me: "Hey! That's a great idea!"
I applied the next day, and here I am now!

What are some of the benefits of using Disney PhotoPass?

DEB: For starters, there's no charge for us taking the photos, so what do you have to lose? A few minutes out of your day? Just because we take the pictures doesn't mean you have to get them later on. We're always camped out in some prime locations to get the best shots for you.
Many of us are actual photographers, people who enjoy taking pictures, so we know what we're doing. A few of us don't, sure, but mostly we're good with a camera.
Even though Disney is trying to hawk their own photo service, we don't mind taking photos of you using your cameras, too! Plenty of times, you go to Disney, and the person with the camera is never in any of the photos. We're a good way to get you in them, without having to ask strangers to take photos for you.

Where can we find you, usually?

DEB: Nowadays, I'm at Animal Kingdom, bouncing around. Not all in one place, but all over there. Even though I like the hustle and bustle of the crowds right in front of the Tree, I enjoy the out-of-the-way places even more. There's a spot right by Everest that's somewhat hidden, and you can get a great view of the Tree there. I take a lot of good photos of people right in that spot.
I used to be at Magic Kingdom, though, bouncing around there, too.

Tell me about those little special surprises that guests sometimes find on their photos.

DEB: You mean with them adding in Stitch and balloons and such? Those are fun. People look at us like we're nuts when we ask them to pose a certain way, but that's what our guys look for when adding in those special touches.
A lot of folks know about it now, but the ones who don't surely get a kick out of it when they see it later on. My personal favorite is adding in the Hitchhiking Ghosts!

Mine is, too! But, of course, I've never seen a PhotoPass person by the Haunted Mansion before!

DEB: Really? They're there every so often. Maybe it's just seasonal, around Halloween, but they do have them. You'll just have to keep coming back until you find them there!

Any special memories to share?

DEB: I'm not sure how many of my other fellow PhotoPass buddies get to experience something like this, but I have a really good one. It was back when I was still at Magic Kingdom. I was stationed to the right of the Castle, close to Tomorrowland and Liberty Square, taking photos of people with the Castle in the background. I had a pretty decent sized line going, too.
This young couple comes up to me, and the girl goes to stand in the spot for the photo. The guy hands me the PhotoPass card, and then whispers to me real quick: "I'm going to propose, please just keep snapping photos!"
And sure enough, I take one, two, three photos, and next thing you know, this guy is down on one knee. I must have taken at least 50 photos of the whole thing. I thought I captured it quite nicely. He sent me a letter in the mail, a few weeks later, that went to my boss. It was really nice, and I'm glad I was able to capture that moment for them to remember.

Thanks, Deb, for sharing, and for taking some great pictures!

If you haven't done so already, please don't forget to subscribe to our podcast! We have lots more interviews coming your way, and you don't want to miss them.

If you are (or know) a Cast Member who would like to share some of their stories and be featured here on Disney Dispatch, email me at jeff@bamferproductions.com. I'd love to hear from you!

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